• Regional Director - Chicago, IL

    Location US-IL-Chicago
    Job ID
    2018-33833
    Category
    Field Management
  • Overview

    The position requires a strong and decisive leader who is responsive and at the same time can provide well-directed and focused leadership and drive revenue.  A charismatic leadership style coupled with well-balanced merchandising, operations and human resources skills will distinguish the selected candidate. This Regional Director will be charged with maximizing sales and profitability throughout the region by providing:

     

       Training and development of field management

       Defining and supporting high standards for company productivity

       Effective communication regarding inventories

       Enforcing operational controls to increase sales to profit ratio

       Leadership in customer service excellence

    Responsibilities

    The Regional Director will work with District Managers and Store Managers to drive sales, establish disciplines and implement company-wide programs.

     

    The selected candidate must have the ability to manage and facilitate change while providing focused day-to-day leadership for the region.  The immediate mission of the Regional Director will be to: 

    • Train and develop field management as effective sales, operating and merchandising managers in training their field management teams.
    • Evaluate talent focusing on internal development and external recruitment for the growth of the company.
    • Establish accountability at the field level in customer service; sales achievement;
    • merchandise presentation; loss prevention; and inventory control.
    • Establish a culture for excellent customer service.
    • Analyze current & historical data fro market trends
    • Recognize “best practices” internally and externally related to competitive fashion trends in order to target key product, classification and market opportunities.
    • Build and implement company strategies to meet business objectives.

    Retail Field Management Skills:  Candidates for these positions will typically have more than three years experience at the District Manager level coupled with multiple-unit management experience of five to seven years in a fast-paced specialty apparel retailer. Additionally, our sourcing should reveal that candidates are ranked among the top ten percent of regional-level managers in their organization and have been identified as having potential for further growth. Finally, these candidates will most likely have been associated with a retailer with a strong, well established sales platform and performance metrics and measurements in place to evaluate sales productivity and key performance indicators at the Sales Associate, Assistant Store Manager, Store Manager and District Manager level. 

     

     

    Merchandising Skills:   Successful candidates will have demonstrated merchandising skills including visual presentation, a well developed taste level, an eye and a track record for finding trends and successfully capturing market share.  They will be further characterized by an ability to analyze and plan a business, strong negotiating skills and the ability to form mutually beneficial relationships with the Home Office team.   

     

    Intellectual Flexibility:  Must have the ability to juggle several projects simultaneously, to cope successfully with diversity and complexity, to integrate seemingly unrelated data, and to reduce complex concepts into relatively simple terms.  Relevant experience demonstrating intellectual flexibility would be having managed Stores/Districts through significant growth periods, or having managed within an entrepreneurial and constantly changing and dynamic organization.

     

    Appreciation of Different Points of View:  Ability to see issues from various points of view as opposed to seeing things only one's own way.

     

    Communication Skills:  Candidates must be able to effectively explain, persuade, listen, instruct, give clear feedback, and ask good questions.  Further, successful candidates must be able to motivate and inspire District and Store Managers through effective communication.  Candidates will exhibit a clear, articulate and polished communication style. Communication with corporate office and senior management.

     

    Intellectual Curiosity:  Successful candidates will demonstrate a thirst for knowledge, and the desire to learn new or better approaches.

     

    Mental Drive:  Demonstrated intellectual vigor; the desire to search for new or better solutions rather than passively accepting old ways or waiting for problems or solutions to fall in one's lap.

     

     

    Management Skills:  Ability to achieve excellent results through subordinates, ability to successfully recruit, conduct selection interviews, place people, give clear direction, train, coach, develop people for promotion, build cohesive and effective teams, achieve positive and productive "working climates," monitor performance thoroughly, delegate effectively, give constructive on-going performance feedback, conduct effective annual performance appraisals, and invite criticism from subordinates.

     

    Willing and able to transfer, demote, or terminate subordinates who have failed to achieve reasonable and agreed-upon goals after a fair and reasonable amount of time for training, and after such efforts have failed.  Other phrases that will describe the ideal candidate include:

    • Ability to inspire cooperation, mold opinion, and influence behavior. 
    • Low tolerance for mediocrity, high standards of excellence.
    • Demonstrate a “whatever it takes” mindset. 
    • Both people and results-oriented; appropriately participative, consultative, or autocratic, as the situation demands.
    • Available when needed.
    • Trusted and respected by subordinates.
    • Inspirational.
    • Show through example that they, and each individual in the organization, can truly “make a difference”

    Commitment to Customer Service:  Demonstrates the ability to listen to the customer and respond appropriately.  Communicates a high standard for customer service and has developed highly service oriented, friendly store teams.  His/her understanding of customer needs and wants is reflected in the behavior and image of each store’s team.  This candidate will also be adept at shopping the competition and communicating merchandise assortment needs to the rue21 merchandising group.

    Qualifications

    • Bachelors Degree
    • Flexible with travel for business
    • Conflict resolution skills
    • Problem solving skills
    • Extensive multi-store retail management experience required
    • Minimum of 5-years District Management experience with proven results
    • Minimum of 2 years as Regional Management experience with proven results
    • Strong networking, recruiting, training, visual merchandising and operational skills
    • Effective written and verbal communication skills with stores, and Corporate Office
    • Strong aptitude for interpreting retail data and applying solutions as problems arise
    • Ability to adapt to change and assume added responsibilities
    • Proven track record of driving and maximize sales goals, while controlling shrink and payroll
    • Foster a positive and motivating work environment, encouraging feedback and innovation
    • Have established, taught, and demonstrated exceptional customer service through training, development and lead by example in a specialty retail environment
    • Ensure high standard for visual presentation, store layouts and overall cleanliness are maintained

    Competencies

    • Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication
    • Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand
    • Leadership: demonstrates the ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior
    • Results Orientation: demonstrates the ability to consistently deliver business results by meeting deadlines and achieving goals
    • Talent Assessment & Development: demonstrates the ability to manage employee development in a manner that is deliberate and strategic in order to move employees through the organization
    • Teambuilding/Teamwork: effectively develops relationships and facilitates constructive resolution of conflict while encouraging trust, cooperation, collaboration and information sharing among individuals
    • Influencing & Inspiring Others: demonstrates the ability to work with and through others to accomplish results while sharing “what’s in it for me” to those he/she wants to influence

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