• Director - Ecommerce

    Location US-PA-Warrendale
    Job ID
    2018-35963
    Category
    eCommerce
  • Overview

    The Director of Ecommerce will be responsible for leading a team focused on site taxonomy, managing the online merchandising strategy, planning, implementing, and operational management of eCommerce

    Responsibilities

    • Drive integrated collaboration and strategy execution across retail and eCommerce business team as well as IT, Operations, and Merchandising to achieve business      objectives
    • Lead the selection and coordination of eCommerce merchandise buys in partnership with the SVP/GMM for the chain
    • Review performance and initiatives and alignment with marketing and group merchandising to ensure delivery against stated sales and margin targets
    • Partner with finance to provide financial support through planning and forecasting      to creating the 3 year strategic vision and plan in terms of revenue and capital projects and EBITDA return
    • Coordinate with Marketing and Visual Merchandise teams to develop strategies for sales promotions and marketing messages; and communicate all strategies to the eCommerce Merchandise team
    • Partner with the Site Production Director to develop the site taxonomy to include: category pages, product detail pages, digital content assets, associated products, and on-site search results.
    • Ensure customers can easily find the product they seek and discover related products through search and cross/up-sells – using the Oracle ATG Business Control Center and Endeca toolset
    • Work with Planning and Allocation to determine availability of merchandise flowing to stores and ensure this product is well presented across the site
    • Report weekly to communicate which products are on-hand at the eCommerce Distribution Center that are unavailable for sale due to missing image, content, category, and pricing, to their assigned content producers
    • Complete all projects and related duties as assigned

    Qualifications

    • Bachelor’s Degree and MBA preferred or equivalent work experience
    • 6+ years' experience in retail including site merchandising and planning
    • 4+ years’ prior managerial/supervisory experience
    • Proven ability to work with and influence senior management in a related field or      in management consulting
    • Prior specialty retail eCommerce experience preferred
    • Strong analytical, prioritizing, interpersonal, problem-solving, and presentation      skills
    • Ability to operate independently while establishing strong working relationships      with co-workers and cross-functional teams
    • Ability to adapt well to change in direction and priority in a fast- paced and deadline-oriented environment

    Competencies

    • Results Orientation: demonstrates the ability to consistently deliver business results by meeting deadlines and achieving goals
    • Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication
    • Teambuilding/Teamwork: effectively develops relationships and facilitates constructive resolution of conflict while encouraging trust, cooperation, collaboration and information sharing among individuals
    • Leadership: demonstrates the ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior
    • Business Acumen: demonstrates financial and operational understanding of organizational strategies and applies knowledge to business situations

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